“Safety, best experience and value for money” were cited as the most popular TripAdvisor customer review descriptions for the Malaysian water sports company.
On June 2019, Mega Water Sports of Langkawi was conferred the TripAdvisor Travellers’ Choice Award for Best Tourism Experience in Malaysia – the company that offers the best jet ski experiences in Malaysia and tops in Langkawi.
TripAdvisor Travellers’ Choice awards for Experiences identifies the top bookable travel experiences listed on TripAdvisor globally. Award winners are determined using an algorithm based on reviews and ratings for experiences in Malaysia over a 12-month period. The methodology takes into account quality and volume of reviews that consistently deliver the best overall experience for travelers. It also takes into account a business’s reviews, opinions and popularity with travellers over the last year.
“Our Mega Watersport team is of course overjoyed and grateful for this prestigious award from TripAdvisor. What an honour! We would like to thank all our guests and industry friends for making this possible,” says founder and CEO, Hussein Mohd Said.
“The almost 2000 “excellent” rated reviews lauded our jet ski tours as safe, value for money, best experience in life.”
The Langkawi-based company was formed in 2009 as a family business between siblings and pioneered jetski island tours in 2010. Today it occupies the niche as the best Jetski Tour Operator in Malaysia, also based on a TripAdvisor rating.
“Our jet ski tours in Langkawi began with a fleet of 10 jetskis, Today there are 77 jetskis and we also have the ability to cater for bigger group tours. I really believe that the fact we follow international, industry and local safety and operating guidelines as well as practice responsible tourism is an important factor to being given this award. We carry medical first aid supplies in each of our tours and all our staff periodically undergo medical check-ups to ensure the safety and pleasure of our guests.”
Eco tourism and sustainable tourism are very much in line with Langkawi’s status as a UNESCO Global Geopark. Mega Water Sports principle to NOT feed the sea eagles, for instance, is one example of the company’s adherence to this philosophy.
All jet skis are maintained by three full time mechanics at the in-house service centre in strict keeping with Mega Water Sports quality control measures for equipment. That quality control also applies to the company’s training procedures for all personnel. Tour leaders go through a 3 month training and test to determine aptitude, readiness, qualification and knowledge.
Located on Cenang Beach, Langkawi, Malaysia, the company is also expanding to other beach locations including resorts and hotels.
The following is an example of one customer testimonial on TripAdvisor, July 2010:
Lots of fun zipping around the islands
My husband and I enjoyed a fantastic fun morning with Mega Sports and highly recommend their 4 hour island hopping tour.
Our tour guide Tong was excellent and gave comprehensive instruction on how to operate the jet ski and all safety involved. Throughout the tour he monitored all of the group members and made sure we were all safe and competent in our driving skills and adjusted speed etc to suit.
All members of our tour were riding as doubles and there were opportunities for drivers to swap over and practice before driving on to the next destination.
We felt that 4 hours was plenty of time for us, and we were a little bit tired and worn out at the end (excuse for another massage) but it was loads of fun and definitely worth the experience.
The morning session was great too as we were back by 1pm and able to jump into our hotel pool to cool off and relax after our fun morning. Plenty of time to chill out before dinner. We will definitely do this tour again if we return to Langkawi. Tripadvisor member reviewer from Bunbury, Australia.
Mega Water Sports most popular tour: The Dayang Bunting Island Tour comprises a tour of 8 islands with a good mix of activities for everyone.