FAQ

About The Tour

Where do the tours start from?

Start and final destination is Pantai Cenang where all briefing and debriefing will be conducted.

What time do I have to be there?

Plan to arrive 10 minutes before the start time. That means 8.50am for the morning tour and 1.50pm for the afternoon tour.

Can I go on the tour if I cannot swim?

Yes you can. Let your tour guide know that you cannot swim during the safety briefing before the tour.

What should I wear?

1. Wet clothing

2. Sunglasses

3. A smile

What should I bring?

1. Enough drinking water

2. Cash money

3. A fun, adventurous attitude

Can I bring my own camera?

Yes. Our jet skis have a water resistant compartment. If your camera is not waterproof, wrap it in a plastic bag before placing it into the water resistant compartment.

What do you provide for the tour?

1. The Jet Ski.

2. Life Jacket

3. Diving boots/Wet shoes

4. Dry storage

5. Lots of sea & sunshine

Is lunch provided?

With the exception of Tour 3, Lunch at Fishing Village, no. Our morning tours come back before lunch and our afternoon tours go out after lunch.

Are photos part of the package?

Photo services are provided absolutely on a complimentary basis and are subject to non-availability due to unforeseen circumstances such as faulty camera, memory card or corrupted files.

How old does my child need to be to ride a jet ski by him/herself on the tour?

14 years old. However, some children mature faster than others and if the child can listen and follow the instructions of the Tour Leader, we can allow it.

Booking the Tour Online

How do I book?

Use our user friendly Booking Form. The prices are displayed as you add them.

How do I know if a tour is still available?

Once you click on a date on the calendar, the system will display only the tours that are still available.

How do I pay for my booking online?

We accept PayPal and most major credit and debit cards including Visa, Mastercard, and American Express.

Do I need a PayPal account to pay for the tour?

No you do not. Choose the “Check out as Guest” option to pay by card.

My card is not being accepted. Why is that?

There are a few possibilities, but the most common reason is that your card is already linked to a PayPal account. Please login to the PayPal account first in order to pay using that card.

What is “Riding with a passenger”? Can 3 people ride on 1 jet ski?

Riding with a passenger means 2 people on 1 jet ski. For safety reasons, we do not allow more than 2 people on the jet ski when going on tour.

 

 

Getting There

How do I get there?

You can drive, or take a taxi to Pantai Cenang , ask to stop at Orkid Ria restaurant. We are in a wooden hut behind the restaurant.

Do you have a map?

We sure do! Here and here. We are also on Google Maps, which can provide you with driving directions. Search for Mega Water Sports Langkawi.

Do you provide transport from hotel(pickup)?

Transport is not included in our jet ski tour packages but is available as an add on when you book the tour online.